Warranties

Effective Date: 1st March, 2019

This Privacy Policy applies all of our Metrocelluler devices and services, from mobile phones and tablets to TVs, home appliances, online services, and more, collectively called Services.

It’s important that you check back often for updates to the Privacy Policy. We may update this Privacy Policy periodically to reflect changes in our personal information practices with respect to the Services or changes in applicable law. We’ll post a notice on our website or on your device to notify you in advance of material changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.

WHAT INFORMATION DO WE COLLECT?

Metrocelluler Electronics collects your personal information in a variety of ways.

Information You Provide Directly

Some Services enable you to give us information directly. For example:

  • When you create an account or profile with us, we may ask for information such as your name, date of birth, or email address.
  • If you order a product or paid service from us, we may ask for your name, address, contact information, and shipping and payment information to process your order.
  • To provide responses when you contact Customer Service, we may need information to verify your identify and the product you’re inquiring about.
  • When you communicate with our Customer Service staff or others, your communications will be transmitted through our systems.
  • If you share your contacts, we’ll collect their phone numbers and other contact information to facilitate file sharing and messaging. You can turn off or restrict these features in Settings on your devices.

Information About Your Use of Services

In addition to the information you provide, we will collect information about your use of our Services through software on your devices and by other means. We will collect:

  • Device information: Your hardware model, device hardware information, IMEI number and other unique device identifiers, phone number, serial number, sales code, access recording, current software version, MCC (Mobile Country Code), MNC (Mobile Network Code), MAC address, IP address, cookies, pixels, subscription information, operating system versions, and settings of the devices you use to access Services.
  • Log information: Diagnostic, technical, error, and usage information such as the time and duration of your use of Services, search query terms when you enter search terms into your device in connection with a particular Metrocelluler Service, and any information stored in cookies that we have set on your devices.
  • Location information: Your device’s GPS signal or information about nearby Wi-Fi access points and cell towers that may be transmitted to us when you use certain Services and enable the Location function.

Publicly or Commercially Available or Shared Information

We sometimes gather publicly or commercially available information, including information from social networks you use, and combine this with other information about you so that we can better understand your needs, interests, and preferences. We also sometimes gather information about you when other people provide it using our Services, such as your name and contact information when others send a message to you or share files with you.